Technical service & support
Trusted infrastructure specialists
Let our team of engineers help you with any issues that come up.
Quick response time is our priority. You can be sure you talk to a person every time you reach out.
Whether you need remote or on-site support, we can help with anything from basic troubleshooting to advanced engineering support.
Count on our engineers with specialized experience in HVAC, telecom, thermal, and infrastructure systems.
Dedicated service programs
Local support
Keep your site maintained with our local service partners as your first point of contact.
- Spare part availability
- Upgrades and installation
- Basic trouble shooting
- Incident logging
- Preventive maintenance
Vikinor support team
For more advanced technical support, count on our expert team of engineers.
- Advanced troubleshooting
- Root cause analysis
- Configuration optimization
- Technical expertise
- Hotline service support
- Product training
- On-site coordination
On-site support
When more in-depth service or repairs are needed, we’ll come to your site
- On-site troubleshooting
- Field engineering support
- Hardware repair and replacement
- Emergency response teams
- On-site root cause analysis
